iOS 11, or advertising bugs?
For the past couple weeks, cookie jam had been acting very weird when it comes to how it interacts with the optional advertising inserts. Sometimes when I select, yes I want extra five moves, The advert play is it 30 second bit, then flashes back to Cookie Jam, I tap the +5 moves, and the screen returns to my game ready to play EXCEPT THAT IT’S Grayed out; it’s not live. No matter how much I tap I cannot get cookie jam to continue to play. I have to discontinue the session, and then I’ve lost all the play that I had. That’s one glitch and it’s pretty frequent. Bad enough. And it’s extremely annoying watching an ad, in order to get more gameplay, only to be denied the gameplay when the ad is over.
But then, the flakiness of the advertising itself is really hideous…I watch 30 seconds of a Vegas slots game that it’s counting, and after the 30 seconds, the little X to close it NEVER APPEARS! So, once again I have to just ditch the cookie jam session.
I was rather appreciative of the options that the advertising inserts provided, for the first month or so. Now, the bugs in these new “features“ make it so I’m thinking of ditching the game off my iPad entirely. Which I’m sure is entirely contrary to the purpose of developers adding it…
iOS updates make game crash perpetually.
Great game, fun, clean graphics, good rewards, but two issues remain: daily play rewards calendar is perpetually stuck and I never seem to get the rewards as promised... It says my reward is only I don't play away...so the next day I play and it says the same thing, but no reward. Bogus.
Second, the Facebook app that links the game to my friends who are playing as well keeps glitching and every other day I can only send a reward to ONE friend...who hasn't played in forever.
update! Nov 27,2016
I have been playing this game for two years. Is it fun, yes, is it worth it, mostly. But lately, since the latest iOS update on iPad, the game crashes perpetually, and especially when I am close to winning...and I've been stuck on the same level for a week because of this. Tell me, why add cartoon graphics that don't fit the theme of the game, and then not the issues that people are complaining about? Not playing til I read that these issues of crashing have been fixed.
Update October 2017 Pretty addicted to playing this game. I've come pretty far and all,of the daily rewards and bonus plays within the game are fun. I just wish we got more lives...the game play goes fast when you are in a hard level...and then you are done til tomorrow when you sign back in....cause I have other games to play.
Latest Update Caused Glitch
I’ve played this game for years and I’ve been really impressed with the new changes that allow players more opportunities to win coins and boosters without spending actual money. However, the latest update has created a glitch that moves me back a level or two and makes me replay and beat it, even though it shows the number of stars I earned the first time I beat it, and I can’t progress on without replaying and beating the level again. This has happened four times since the update yesterday and it’s incredibly frustrating and it discourages me from playing the game. Why would I keep replaying the same levels after I’ve already beat them? Especially when they weren’t particularly fun levels to begin with...?
Also, the game use to add a new set of levels every Tuesday and Thursday. Now, it seems to only be once a week. It doesn’t take a full week to beat twenty levels, so the game just sits unplayed for the majority of the week while I wait for more levels to be added. I wish the developers would go back to adding new levels twice a week.
GREAT GAME ...but has an issue
I really like this game and have played it for a long time. I didn’t give it 5 stars, because every once in a while, the game will set me back a few levels and I have replay them. When you enter that level, you can see that you have already played it and earned stars. You have to enter that level, then wit that level, and leave the app completely. When you go back in, the game will advance past the level you’ve already played. If the game set you back several levels, you have to go through these steps for each level you’ve already played and earned stars. I did contact support, but my response was that they are sorry that I lost progress and to sign into Facebook and they could fix my progress. I don’t play games through Facebook. Also this has happened numerous times, so I think it needs more than just fixing my progress... I think it may be a bug.
Used to be better
Cookie Jam used to be much more fun for several reasons.
First, we used to have the opportunity to get more in game boosters. There was once a calendar whereby you claimed a known prize every day. Then came the spinning wheel where you rarely win anything good like the spoon, rolling pin, etc.
Also, for a while there, you won a prize for every five levels. Now they have all kinds of different incentives within the game, but all you win basically is an hour or two of more playtime. And if you’re on a real winning streak, well, you get six or more hours to play. Sorry, but I can’t and won’t sit and play for so long. I’d rather have the spoon or the mitt or the rolling pin or the pastry thingy, etc!!
The hard levels are more frustrating than challenging, which makes me not want to play- especially since they got so stingy with those boosters.
Last, but not least, there seems to be a lot of glitches lately. Maybe it’s by design. I understand they like ad revenue and I don’t begrudge them that. BUT - more often than not, I’ll watch the ad, but don’t get what was offered in exchange. It either freezes after the ad and I have to close out and restart the game, or nothing at all happens. It’s like they’re playing us. We watch the ad and get nothing in return except frustration and time wasted. Not nice.
Bring back the boosters and stop playing us for fools with those ads!
Overall pretty good
I really like the game except it seems to drop the game a lot. Especially when I am winning. The game spin is very slow and so is the gathering of the tiles that are correct. Please fix it so while people are playing the game doesn't drop. There have been times when I wanted to delete the game it was so frustrating. Some of the levels are extremely hard and take quite awhile to win. 5 times is not enough and winning coins is very hard, especially when it takes 25 to continue playing for 5 more turns. Not worth it.
The above was written months ago-still no solution-makes you wonder why. I loose the connection constantly especially when I'm leveling up. Winning coins and help us ridiculous. I play a lot of games and Cookie jam is the worst. You ask for reviews but fix nothing or respond to things players want to make the game better.
When you spin the daily reward wheel and land on coins it does not appear to be used for anything. It gets accumulated but there is no option to use your coins to purchase extra lives or other features. I think this is totally wrong. When it asks you if you want to continue to play it does not give you the option to purchase lives with the coins. They appear to be useless and yet you land on them a lot. Also, many games allow you to watch an ad to get more lives I think this game should do the same. I find myself spending too much money which is what they want. Also you can never get to the end of the game because they add more levels too frequently. I do like playing the game and find it challenging and fun.
Now we have to unclick rewards or else continuous drain??? Not cool
Seriously developers...you have such a great game going here, I truly love it, but don’t try to trick us into using rewards w/the perma-select feature! (1) This new feature where if users click on a cake or extra lives or whatever tool, it stays PERMANENTLY CLICKED until unclicked?!? That is not cool. All you have done is really tick users off because we keep forgetting we clicked a cake and now it’s clicked on every game. It’s like making a food smaller in weight and claiming “less calories!” Give us more credit...we know you did this to make us burn through our rewards faster so we have to buy more stuff. Not cool.
And (2) for the last few weeks, if I click the watch movie option to get more moves or an extra turn, it doesn’t work. I watch the ad but no benefits. That’s annoying.
I WISH THAT I COULD RATE “ZERO STARS”, COOKIE JAM...IT IS FULL OF GLITCHES!
I have been playing Cookie Jam for years. My highest level was somewhere around 2500+. Since I get a new iPhone every 2 years or so, I don’t even mind that I have to start over with my game levels. BUT this year was the worst. The game will just freeze on you, for no reason. But you can bet that it does it whenever you’re about to go to a new board, like a new land with more levels on it. And once it’s frozen, you’re forced to clear the game and whenever you come back, I PROMISE you that you’re at least 4 levels behind. I’ve spent so much money on 5 more moves, and also I’ve contacted their customer service, told them the issue, only to get the general “thank you for loving our product” email reply. I did respond and tell them that I was going to uninstall the game, and I did. I was sad to see the game go, but it really went downhill, “Cookie Jam” makers. I tried.
Cookie Jam guest
By Crashes & Knocked Off Game
This game was 10 stars use to be the best and fun game better then Candy Crush now it's a 1
Star. This problem has been going on for 4 months crashes, if I do get to play and almost wining then cookie jam knocks me out of game and have to sign in all over again. This updated does not work which I've tried many times rebooting! NO IAM NOT on FACEBOOK I'm not joining to play with others and NOT SHARING when I WIN. Played over 1400 levels told many people to play this game. Have got you many people to play this game, (Sorry People) Developers Fix or stop blocking people from playing or winning. Have not bought or paid to play this or any other game, so have not lost any money. Don't mess with a perfect game like Cookie Jam and copy other games like Candy Crush! FIX the GAME and stop Blocking people if they don't want to play your new update d game!
Love this game!
By Shea Murray
I have been playing Cookie Jam for two or three years, and I love it so much. It’s so satisfying and addicting (in a good way) and with most games, I get bored after about twenty levels and either delete it or just stop playing. I am now on level 454 on Cookie Jam, and I got stuck on level 362 for about a year and still kept it, which shows how this game is worth your time and patience. Ever since Cookie Jam was bought by Jam City from the old developers, it has been very easy to win power ups and rewards, and the ads for extra lives let me play for hours and hours to my heart’s content!
I love the game, BUT
By Cozette Huggins
This game is fun in the main and the music gets stuck in your head. However, if I connect to my Facebook friends, it messes with my laptop performance, so I have to use my iPad and not be connected to friends. It is also super stingy with reward carry over and coins. You basically have to spend real life money to advance at pace. If you win a level, none of your awards move with you. I have been stuck with ten coins in the game forever as I refuse to spend cash. I have also found that if you replay levels you cannot win the same thing like spoons or whipped cream the next go round. Blargh.i feel the coins should refresh after an hour, gifting more, allowing also for things you win in one level to transfer to the next.
Please fix the app it crashes constantly
First off let me say I have played this game for years and loved it. I've never paid for any power ups so sometimes it can take days to beat a level because sometimes it takes pure luck to win, and I'm ok with that. I have two big complaints about the game - 1) I shouldn't have to tell it twice EVERY time I open the app that I don't want to connect to Facebook. Is there no way to do away with this?!?!?! And 2) it now crashes 95% of the time I am playing.... Either mid game or right when I complete the level so I have to do it all over again (which is frustrating when you've used power ups). Please get rid of the FB connect request and stop adding levels until you've got the app fixed!
I love this game and have progressed very far. For the past month or so I have been inexplicably losing progress by several levels. This is INCREDIBLY frustrating. There have been times I purchased extra coins to get past a difficult level only to lose a few levels of progress ... and have to play those same difficult levels again. I am getting fed up with this and may just stop playing.
I also had the same issue as another reviewer - where I watch an ad to get 5 more moves only to NOT get the 5 moves and lose the progress on that level. Neither of these issues occurred in the past few years. Its just a recent problem.
If not for these 2 glitches, I would give this 5 stars. *sigh*
By Phaedra Khatt
Levels increase in difficulty, as they should. Sound effects, especially voice, are annoying so I mute them. Far too many "invitations" to check in on Facebook. Once per day ought to be enough.
This is a game I come back to frequently. When I get frustrated with a particularly difficult level, I check in to collect daily bonuses without playing for a while, to build up bonuses. Then, when I’m ready to try again, I have a few more “arrows in my quiver,” so to speak. That helps me move forward and eases my frustration. Recommend this game for people can step back once in a while.
The app is fun to play but it crashes a lot. Each time I am offered a bonus spin, the app crashes. Wish it wouldn't since those bonus spins give extra items to help win the level. Still crashes. I can't spin except the one without the ads. This is on the same Mac iPad that I have used since starting.
I have now deleted this game because of the crashes. It was too frustrating to keep. From the responses it appears I am not the only one who had the issue. I wrote one time before through the support button and it just got worse. You had a great game. Too bad you couldn't fix it sooner.
Won't sync with other devices
The game is fun, and yes almost addicting, (if you get addicted to games), but the problem is syncing across iPhone and iPad. It just won't do it. Developers help is like talking to a robot, over and over the same "solution" which does not work, then the next day when you tell them it doesn't work you get another response which is to do the same thing they had to do the day before. Does not work. Logging into Facebook will not sync this game. If you want to play it just get used to playing it on one device, which is a bummer, thus worth only one star for me!
I was asked to update my review, so one month later I will and no it still does not sync across iPhone and iPad there for my first review still stands. I would give zero stars if able
Would be more fun if it wasn't about greed
By I Write Programs 2
This is a fun game but it's designed to not let you win easily but to make you spend money to buy more moves to win. How many times have you needed one more move to win but you're out and you spend that $.99 to get that one needed. How many times have you tried to make a move one way and it goes another..... and on and on. All those $.99 really add up. It's like getting people hooked on gambling. You just need that one more... so you spend your money. Like pulling the lever on a slot machine. They use the same psychology. Watch and see how many times you try and think ahead and suddenly bing bang pow and you can't follow what happened but that winning move is now gone.... Long story short, these games are rigged so they get your money
Rating Cookie Jam
By Sharon Lhg 164
First off I just want to say I love this game. It is really fun and makes you want to win the levels so much. It can be hard at times to beat the level and move ahead but you really feel great when you have moved to that next level. I love the fact that you can earn prizes to help you through out the game and win. With that being said the reason I didn't give it 5 stars is because the game will crash and then you have to start over. This has been a problem from the beginning. If that was fixed I would give it 5 stars instead of 4.
By E Jay 1
The game is ok & I feel that I’m a pretty good player but some of the Cookie Jam games loose my attention when I find them almost impossible to get thru. I don’t like the squares of Honey that keep blocking the moves. They are the worst to play & I don’t enjoy playing this game when I come across them. I just move on to some other game. Panda Pop is actually my very favorite to play. I also enjoy Genies & Gems. They are somewhat hard to play but I enjoy the challenge. I enjoy Cookie Jam but the challenge is gone when the Honey Squares pop up. There is no challenge there bc there is not much u can do when they block you. Not much fun to play. This game is at the bottom of my list.
Not happy right now
July 18, 2018
I provided my FB id# to support so they could reset my game to the correct level. This was 3 days ago. Nothing has been fixed.
What happened to this game?!? Sad but I may just have to delete it altogether. Good luck to the rest of you.
July 14, 2018
I’m officially done playing this game until the issues are fixed. It sent me back 5 LEVELS again!!! Steer clear of this game for now till its working properly because it was a fun game to play before all the problems.
I don’t know whats going on but in addition to not giving extra moves when I tap to allow an ad to play I keep being sent back 3 or 4 levels! Done spending money on this game until they fix the issues.
ETA: It’s July 9 and nothing has been resolved. I’ve contacted support a few times. Have not received a reply since July 3.
Response to support: I did fill out a ticket. I got a response and followed the instructions. It did nothing. I replied to the last email I received from you 8 days ago and still have heard nothing. I’ve reached level 3907 and keep being sent back 2 or 3 levels when I log back in. I give up.
I Stop Playing Due To “Growing Caramel”
I’ve been such a huge fan of this game and I’m disappointed to stop playing. This may seem very small, petty, and personal but I do not like the growing caramel obstacle. I was mainly attracted to Cookie Jam because there was a Candy Crush level with the growing chocolate that I could never beat so I deleted it. I love 3-match games and I was excited when I was progressing through Cookie Jam without coming across a similar obstacle. Unfortunately, I just reached that trial a few days ago at level 336 and it has angered and discouraged me enough not to continue playing the game. Again, it may seem small to others but it matters to me.
Cookie Jam review
By flower lady 45
I love playing the game when it works. I am constantly dealing with technical problems relating to receiving earned bonuses (mainly watching a film to earn a bonus or five extra moves) and the screen going black. I can deal with the screen, however, after watching an ad for the same video game over and over and not getting the extra moves or bonus, becomes frustrating. It definitely takes the fun out of playing. The support team is quick to get back to you, but not quick in solving the problem. I have asked around and other friends are having the same problems. If it were not for the problems, I would give them five stars.
Fix the bugs!
I’ve been playing this game for years and I love it! Even have a few friendly competitions going on. However it can get glitchy like today it won’t let you play unless you buy the 40% off Easter discount? Not good!! And previous to this you click on the extra 5 moves, it plays half and commercial and leaves you in limbo so Chance at the extra moves OR it simply shuts off mid game only to click back and the life you were on is gone even if you only made one move!!
Fix the glitches and it would be a solid 5!