By cemetery Lover
It’s a great app and love the slots they have. Hit a few ‘true’ jackpots in my first 5 months.....but nothing since November and I play pretty regularly. I have over $60M in ‘my pot’, so understand some of the frustrations some have voiced, but also understand it’s the luck of the slot you get. I have noted that at the beginner level some of the slots with really high jackpots have people who hog the machines for days on end. (One on Halloween Heroes has been on the same slot for over a week!). Cannot imagine they are playing that entire time... just keeping it ‘open’ on their system so they can go back to it when they want to play and hope to win that big payout. I think they need to set it up so that after an hour of inactivity you are automatically disconnected to give everyone a fair shot at those slots when they are not playing.
UPDATE TO RESPONSE: I understand it is the luck of the draw and commented as much in my review above. Your ‘canned’ response (same as on some other reviews) did not address my concern about people hogging high jackpot machines at the beginner level for weeks on end. I cannot imagine they are playing non-stop 24/7. After an hour or two of inactivity playing on a machine you should disconnect them so others have opportunities to play those slots.
What I'm going to say next is true of every casino worldwide.
Have you ever noticed that sometimes you can win bigtime and later that afternoon was awful because you lost all of your money.....Well almost. My advise is to stop playing when there is a blatant lack of wining no matter what you do and if I buy more chips that makes matter worse because I for sure win nothing, nothing, nada. There are certain times of the day/ night your luck will change. Keep playing and you should win depending on what and how you bet. But when you play and suddenly realize that you've won nothing in twenty minutes, unlike the same twenty minutes in the early morning when you won more than ever, quit, log out, whatever it takes to see you are likely not to win so wait a few hours and try playing from 5 pm on. I call that Happy Hour in slotsville. Another time to play is 1 am and if you aren't winning either of those two time suggestions do your own comparisons, your own statistics, you'll learn when to stop playing even if takes several losing streaks.
By Thatoneguywhos here
I have a question for the developers. So the free spins daily𝗗𝗮𝗶𝗹𝘆 start at 5k bet. The max daily spins are 10k. Super free spins 9.9 k. So for the people who aren't winning big why can't We bet 10 k or 9 k the minimum is 16k. Except classic machines are 9 k but have to bet 90 for a jackpot. Again this isn't a complaint I love this game it's been very generous to me without spending any money. Which I respect it's obviously not rigged or anything totally luck based. But this is just a suggestion. That way maybe people who only have 200k can make it last a little longer. Also you guys should consider putting ads on the game. Within reason. Maybe just bottom screen ads or a few pop up ads. With your amount of players you could make really good money ( obviously you know this and I respect the fact your not using ads once again just a suggestion) maybe with the revenue made from ads you could give something back to the players maybe more free chips? I'm sure players would be completely fine with ads in exchange for more free chips. Thanks for your time if you read this.
The game of a thousand cuts.
I enjoy the variety of your games, but find the small wins against large bets a bit frustrating. Been playing for a few months and have won a few jackpots, however; since your last two updates the slots have gotten much tighter. In one day alone I lost over 1.5 billion chips. Even more recently the drain on the game bank is akin to a death by a thousand cuts, slow and agonizing. Please understand I truly enjoy the games, just loosen the slots up a bit. Also please don’t speak about luck with this app, your business model was not predicated on luck. You have pay tables based on the probability of a combination showing up and therefore as such you can adjust accordingly. This app could truly be great if there was a loosening of the slots by about 3.5 percent. People would play more if the frequency of wins were increased. Common knowledge house controls how much is won at slots and not luck.
Thank you for the enjoyment and hopefully you will hear what myself and other players have been saying.
I feel like we are being ripped off
I have spent thousands and thousands of dollars to play a fun game without a question asked. Once in a while I last few days but never more. Lately I have been buying points and not one single bonus and not a single win and money gets wiped out within maybe 10/15 minutes after paying few hundred dollars. Then u complain they throw u a few points. U complain again and they tell u it’s the draw of the luck. Yesterday I video taped the entire thing to show betting a low bet and I spent 300 and I lasted less than 15 minutes with only one single bonus and paid out 0 points. How is that possible. SO again I complained and again they said well it’s the luck of the draw and or bet low. I am betting low. It’s ridiculous
Also many times I am playing I do not even get the credit that I won. Few weeks ago I won four billion points as it was about to add the coins I lost service on there end cause it crashed three times in a row. and I complained and they didn’t give me a single coin. Told me I need to be in a WiFi and luck of the draw. Really???
After your dazzled by the variety of games....
You’ll soon learn it’s all about losing, losing and of course don’t forget losing. The payouts are crazy. Example you bet 800,000 but you win 40,000. It may appear you’re winning a lot but rarely do you even get half of your bet, or even 25%. The only saving grace is if lightening happens to strike you and if you get a bonus and Lady Luck isn’t powdering her nose, you might recoup what you lost. Most don’t pay attention to these things. I’m constantly analyzing everything. Remember they want your real cash, for which you don’t get much in return. I don’t mind supporting various online games etc, but I want game play. When your free tokens run out, put the cash you would spend here safely away and use it somewhere you will get something out of it. I’m off to lose the rest of my tokens. Btw my “my pot” is bigger than a good deal of the jackpots available. That will give you an idea of how often the jackpots actually go in that casino. Not counting the games with the multiple level jps for getting various amounts of qualifying items.
Wow! It is by FAR and away the very best casino APP available! I have tried nearly every one of the Apps but none can compare! Getting addicted is so easy! Love it!
Update: I played 2.5 hrs (an experiment) at BEGINNER level in "Panda's Way" slot at maximum level during the 'Jackpot Tournament'. You need only 4 Jackpot symbols instead of 5 to win the jackpot. During that 2.5 hrs of play, FOUR other people won a jackpot for the game at Beginner level! What the heck....how does that happen when I played so long! My funds were greatly depleted of course as it took as many as 227 spins before the 'free games" took effect and then nearly another 200 spins before getting it again.
I think the players that play longer should win the Jackpots as a reward! Why is it that four other players won the Jackpot and I just kept losing? It is still a fun game but NOT fair!
Not very fulfilling
The payouts are very low and the bonuses are frequent but unfulfilling. Like every other game u win a little and u spend the next hour trying to do it again. I use to hear good things but I think IGT bought this or something. Games are now similar to DoubleDown and they will take your money with no shame that they are fake chips. You believe you are winning when u get the minimum payouts frequently but they are slowly taking your chips as your bet is higher than their payouts. Playing long enough to see a pattern that when u buy chips you either are in the middle of the downturn and won’t win till you are at the end of your chips or if you win right away the downturn immediately begins again. I bought twice and both times felt it to be very monotonous and wrist straining trying to weather the downturn. Save your money and pay attention to what I wrote when u play. You will see what I mean.
Fun, fun,fun! This casino game is great! It's never boring and have so many variety for every one. I play a lot because I can get my fill for the day. No other games to me can do that. Looking forward to more big wins and new challenges. It's all in the mine , how we deal with the win or loss! Each game reminds me of people some people I know. Some going to like you and some people just don't, know matter what you do! It's how you deal with it that's important. sometimes you can get enjoyment being around certain people so it's like you take one day at a time enjoyed that day and then keep trying don't give up it just proves how strong the person you are. I'm a fighter I don't give up easily if I win I win if I don't I don't I'll just keep trying that's all thank you.
Double u Casino
I’m just so happy with this app! It is so much fun and they are very good with their payouts. I️ guess I’m addicted to this app. Hahahaha!!! It’s ok though. I’m retired, 83 yrs old and I’ve had some surgeries so this app keeps my mind going as I️ don’t have much to do these days! So please keep on being a fair fun app and I’ll keep on playing!!!! Wow all of a sudden I can’t win a thing??? What’s happening? I’ve spent a lot and the past few days getting nothing!!!!!! Is there a glitch or have you just stopped paying?? I love the game but being in SS I can’t keep spending......well I’ve been winning pretty steady now so if it was a glitch it’s ok now. And I’m glad about that because I truly love this app. I’ve tried others but they don’t hold my attention like this one does. I love the new games!!!
Could be so much better
By geo Mac
I’ve played for over three years now and although I think Double U Casino has the best selection of original games, their payback is horrible. After thousands of dollars, I find it so insulting to buy $100 worth of chips and be able to play for only 10 to 15 minutes. They brag about huge pay back, but be warned it’s a big lie. Sometimes you can go the entire game play without one bonus even playing various games. The other big complaint I have is they should reward their loyal customers more. Complaining does no good because because all you get back is an insulting computer generated reply saying you had bad luck. If I could prevent one other person reading this review from giving them $100, I would feel happy. They really don’t deserve it and I don’t want you to feel the disappointment and anger that I have felt dozens and dozens of times.
I would complain but I do not need too. Thank You DoubleU, thank you for saving me time, thank you for saving my money for other games and thank you for poor customer service with blanket responses that are the same for everyone. I could only imagine how much money you would make with a game that is balanced, good customer service and better rewards, I could get hooked. Phew, dodged a bullet with the good games you have on here. Glad it does not pay out well, I can spend more somewhere else. I will take my big win once a year! Keep up the good work saving me time and money, heck 15 mins today gave me enough time to give you this great review.
By Dot S. NJ
I had this app for years and had over 300 billion coins. Due to lack of storage I had to delete it. Got a new iPad with 128 go so decided to install it again. Well, I don’t know what happened but the slots are terrible now. When I first downloaded it on the new device I had almost 2 billion chips and lost it all in less than an hour and can’t play because the slots are so tight I keep loosing and cannot get any chips to play with. Very disappointing.
2nd review. Ok I said it before and I will say it again. This app really stinks. I only get to play it once a day if I am lucky. Not enough free spins and rewards. If you try to play minimum for jp win you lose in a few minutes. Cannot build or get any chips to enjoy playing. I spend more time waiting for free chips and rewards than I do playing. GOOD FOR NOTHING. Looking for a good replacement game, tired of no playtime and loosing
Once favorite, Now Greedy! Time to delete and move on.
Read down on reviews. Developers must be padding to cover up the decline of this once great, fair game.
This casino was one of my top favorites for a long time. Lately as others comment, the developers have become extremely greedy. You use to be able to play for quite a while even without purchase. And with purchase you could play long enough to justify purchase. Lately once you purchase, the games become tight, you loose fast, and receive constant deals to purchase more. If continues will discontinue patronage, delete and spend on others I have found to be far less greedy and appreciative.
Also I have never won a jackpot as stated by many other long term users.
It would be nice if you got as much freebies on ipad as you do on desk top. But there is soooo many popups on your game on desktop, that it really slows computer down. So thats why I play on ipad. I have noticed that your wins are not as big for ipad users. I have noticed also, the only way to try to get ahead is to bet big, then u will win big. But beware, all that I have ever won, I have lost right back to you. Your free spins and things should pay in the millions, not jusr a few hundred or thousand. Let us get ahead and really have some fun. But thanks for the game. Need to let us win more jackpots! Not winning nothing at all
Most slots are useless
Of the 60+ slots, only 4 or 5 will occasionally pay out big. The rest diesnt do anything and you will never see a jackpot on them. They introduce new slots like Empress where you have to spin about 20 times to get a decent win but never more than you spend. Free spins rarely pay off. The most popular slots, ie the ones that pay something, are usually “occupied”. I dont understand the logic or economics of this casino. Obviously they want you to pay but hey, its no fun whatsoever to play this casino. There are tons better ones that DO pay. Winning is just not in the books here. Also on Gold Coin you dont often get all your winnings. Theres a glitch that makes you win two thirds of the actual amount. Even though I see quite some complaints in these reviews you get some lame cut and paste response. Just take another casino!
Double U casino
By Crystallady 89015
Like the high bonus, keeps me wanting to play all day , a lot of fun can't play has virus since I updated please fix its my favorite game please fix . Thank u so very much for fixing the bug . I missed u r game , I'm home bound so I play on my I pad a lot .double u is awesome. Still has some problems but I can at least play .now can't play at all have old I pad , please fix the game cant download old version thank u great fun now that I can play again. Please fix the game again I can't play it won't download now I cant play period I can't afford a new I pad this is not right i,m 74 on a fix income download the old game
Are we being cheated?
I play everyday and purchase coins often (almost daily), but the payouts compared to the money I’ve spent isn’t worth it. On top of that I’ve gotten cheated out of wins. I would rather spend the money I used to purchase coins at the real casino, but unfortunately its a 2-3 hour drive from where I live.
I’ve noticed in the middle of a win the app will just randomly crash or shut down. This is upsetting especially when you’ve played for hours and have purchased coins. Also, recently I purchased a daily spins package/promotion and was lucky enough to catch a screenshot proving my payout was less than what I actually won. Further Confirming to me that there is some rigging in the background preventing players from winning.
I continue to play and even logout to play as a guest, but this isn’t my go to slot game anymore.
Games are fun to play but there rigged
By Long play time
I have played for a few years and I enjoyed it to a point. I’ve even spent quite a sum and I always knew they were rigged a bit(what games aren’t? They point is for them to make money). I can live with that. I’ll pay if I were to enjoy it but after last week and 3 separate messages to customer service about a glitch that did not award me the funds I won and receiving 3 responses that were exactly the same probably computer generated responses, I can see they don’t want to keep you happy. How long does it take to refund the monies back into the game when I have screenshot proof of the glitch? No more.. I’ll be damnned if I continue to find a company who’s just out there to rip me off...my advice.....play but don’t pay!!
Just My Opinion
I’ve been playing DUC for several years now. In fact, it’s my favorite place to play games.
It seems it gets more difficult, most of the time, to hit jackpots or even win enough chips to play for very long.
Usually I’m very accepting of change. However, I have to say I much preferred DUC before the big changes, such as increasing the minimum bet. It’s very disappointing to me that new slots are now introduced in 3 levels, especially when they are not open to all on Jackpot Friday.
Please don’t get me wrong. I still love playing in DUC. I just don’t plan on buying chips, which I understand is the incentive of all the changes, when I can go to so many other sites to play when I go broke in DUC.
The Best Casino in Town
I believe that DoubleUCasino is the best online app I have. There are numerous games to play with, and the variety is awesome! Not 1 other casino app has the variety of games that you do plus all the free gifts you give away daily.
Most other casinos give free coins once a day and never very much. When I used to play at other games I would collect my free coins and then play for maybe 15 minutes at the most. I no longer play those other casino games.
DUC is the best app with the most fabulous free games I have played so far. I must say that I do buy coins every couple of days but I have the best time playing that it makes it worth my while. A few weeks ago I had over 4 Billion coins that lasted more than any other games last.
I just want to thank you for all your hard work making this app and keeping it up and running.
The only other app I play with is Bingo App and that’s ok because you don’t have bingo games. Thank you again.
Best family fun
By Colonel dawn
Hello! I need help please
I’ve been playing DUC for years and enjoy it very much. But since New Years I haven’t been able to collect from the Facebook home page for friends gifts. No partial 10%. Only the full gift if its available which is very rare maybe 1 in 40. Did you take away the 10% on the gifts?
This happens on the computer at home. And I can’t switch devices to play the computer games to the phone. Please help. If you changed the 10% and took it away please let me know. I have written Facebook 5 times and Kevin on Duc 4 times. No answer. Thank you!!!
More of an inquiry
By Fizzy we
I am mostly writing this review for my parents they both love this game from the beginning and play all the time. I know that this is just a game but they do have fun playing it. My mom question and concern was why did she get kicked out of the club she felt this was not right. My dad on the other hand has problems getting his jackpots and having his money continue to be consistent. Overall they say the game is a lot of fun the graphics are great you guys pay attention to detail but there’s just a few minor details that are frustrating. One last thing to do with my mother’s game as when she was kicked out of the club she can no longer access many of her game.
By Lyndavon II
**Ty for your response..looking forward to this new update😁!
These are fantastic & beautifully graphic slots..very entertaining! HOWEVER~the missing "5th star" is because of these ridiculous bonus/daily stamp spins. Wow! What's the point I wonder & what a waste of my time. For instance, I just played my final (& supposedly largest) daily stamp ¡¡50!! spins. I won $63,200. 😳 Really? Not even enough to make one decent sized spin on any slot. Either ditch the concept & just add a VERY SMALL amt. to our bonuses, or increase the bet sizes & winnings. Whoever was the marketer for this concept truly dropped the ball. These spins give absolutely no incentive to play the slot.