Customer support above and beyond all others
I downloaded this app U have no idea how long ago and forgot I even had it until about 3 weeks ago. Since then I have barely put my phone down for playing it. After less than two weeks playing I noticed that I had over 70 open games from people who either accepted a challenge or challenged me to a game but made a move or two and on a few occasions only needed one more move to complete the game to finish it but they just refused to budge. I sent polite messages to each player but 95% of them were ignored and the games just stalled. I then decided to contact the developers for support, frankly not expecting much. I couldn’t have been more wrong! Not only did they respond to me extremely quickly, they realized that they did actually have a feature built into the game that would forfeit the game if no action was taken after a certain time window. However, that feature wasn’t working. They have updated the app and since then all of my games past 7 days old have been cleared and since I was the last one to make a move, the games were forfeited in my favor which gave me a good amount of experience points and raised my player average. I worked directly with Kai who was my contact at Scopely and I have to tell you it was an absolute joy to have had him as my customer service tech. Job well done Kai and Scopely team! Now, back to my game!
Some good new things, which are quickly negated by the bad...
I like the new version overall. Scorecards all on one screen, more new dice and frames and events and it seems fun!...Until you realize that they’ve screwed you once again. Been playing for years now and I will not spend money for extra rolls, and if you don’t, they make it more difficult to beat each stage in the showdown. They always have, so I’m used to that. Sometimes it would take me a little longer to beat the whole thing and sometimes I’d get close but couldn’t beat it before the event was over. Fine. Well now, if you don’t get extra rolls, you might as well forget it. I play frequently and have yet to make to beat one showdown. Honestly, they’ve made it nearly impossible. Now, I do have to say that they have made it easier to win extra rolls on the scratchers. I’d never won more than 3 before (again...been playing for years) and in the new version I’ve already won 5 extra and 15 extra. But I guess because that improved, they had to do something to make other parts more difficult to entice you to buy more rolls. Needless to say, I was pretty excited at first but after a few weeks I’ve become even more annoyed with it than I ever had been before. It’s a bit ridiculous. There are other minor things that would make it a little better, visually and whatnot, but I don’t even care because I don’t see myself playing as much anymore anyway. Quite disappointed.
I'd give ZERO stars if I could
UPDATE: New Weekly Goal is ridiculous- I looked at the goals for today and who the hell can get 48 Yahtzee’s in one day????
Everything else is still the same:
All the new changes are terrible! The layout is hard to follow, you can't find anything, they increased the weekly challenge goal to a ridiculously high number that is unreachable for regular people to get!!- I used to be able to just meet the goal in the original version but there is no way I can do that now without playing non-stop all week but hello I have a job!! It's like they want everything to be out of reach. They did start giving more dice in the scratchers but I am not seeing too much more than before. Also the score cards are all on one screen but they took away the how many rolls you have left countdown and it takes super long for the dice that cover the board saying what the opponent got to go away so you can see where you want to play! I never minded having to scroll down to see the rest of the board! I've also noticed that you don't get what you need as often on a roll as before, I've had to score zeros on my straights in this version where I never had to before! The only upside is that I have gotten more Yahtzee's with the new version than before but who knows how long that will last! I keep hoping things will change but I may stop playing before that happens.
This game has gone downhill rapidly. The new version seems geared to the grade school age group. All the animations are annoying and add additional time to taking each turn plus they eat up battery life much more than the previous version. There’s entirely too much clutter on the home page, the colors are too bright and offensive, and it’s too difficult to find what you’re looking for. Having to tap on a page after you’re shown what you’ve earned to make it close is ridiculous and having to go elsewhere in the game to collect additional winnings is tedious. On top of these things, diamonds have been abolished (I had almost 18k that I couldn’t use because the old game never added new dice to buy) in favor of a claw game played with coins that has, so far, chosen the same two dice sets repeatedly. In short, don’t waste your time until you’re forced to because the old version goes away. That or just stop playing altogether if you want a fast, minimalistic game to play. I get that the developers are trying to change things up and make the game more fun but this was an epic fail. IMHO the original release was the most fun. Each change has sucked more life from the game - except being able to see the whole card at once. Maybe Scopely should poll its players in the future instead of soliciting bonus roll purchases.
So now, the games have been reordered. Now the most recently played games show up first. So I’m playing games from 3 minutes ago before games played 6 hours ago. If you want to play the oldest games first (as I’m sure most do), now you have to go back to the main screen after playing every turn. Ridiculous. I couldn’t get through all my games before because of all the time wasting animations, and now it’s just been made worse. I can see games expiring before you can get all the way through to them.
The towers are a joke anymore too. The scores to beat are ridiculously high. I understand the challenge of it, but I can barely get halfway through them before needing multiple Yahtzees to beat them.
I’m happy with the new look and features, except for all the animations. It takes way too long to get through all my games when every time I get large straight it has to run an “Awesome” or “wow” animation. The longer I play, the further behind in my games I get. For me, these are all unnecessary (I don’t mind the Yahtzee animation though).
Also, what happened to all the different borders when you select the dice?! Now it’s just an ugly lime green. The borders were half the benefit to different dice! Please bring back the unique borders to the dice!!
Dice Masters— what’s the point?
The Dice Master Challenges are pointless. The games are fixed and the round one challenges are really the only beatable fixed outcomes. Higher levels will always have the dicemaster getting at least one and frequently two Yahtzees. The average dicemaster score is above 300— out of reach for an average game with fair dice. What’s the point? More importantly, when you have one aspect of the game with fixed outcomes, it sheds a negative light on every feature in the game.
The prize climb features are a little ridiculous too. Somebody sure screwed up the math. You can win a shiny new coveted set of dice for 1315 points! You have 10 days to do it pitting your Yahtzee skills against a random opponent. You get a whopping 5 points for a win, 2 for a loss and you’re allowed to play one game an hour. Assuming everyone is equally matched in skill, the average return per game is 2.5 points. You can get to the coveted dice by playing every hour for 22 days! If you win every single game on the hour you would have to play for 11 days. Wow! Who could ever do this?
The new tournament features are pretty cool. So at least some of the developers are on the right track.
I’ve been a die hard player for years spending quite a bit of money here and there. I’ve tried the new version and currently still trying but more then likely I will delete this now and look for something else. It’s now confusing, slow, and unenjoyable. What was a great, simple game that anyone could play is now so confusing and hard to navigate I’m not sure why on earth such A major over haul was needed. From being able to earn scratch tickets for every game you finished to now having to earn them is a bad choice. It takes forever to move onto the next ticket as you have to watch some annoying cut screen. To having several different kinds of scratch tickets. To the new way of getting customer dice. I literally have had enough tokens to get several dice but instead I keep getting ones I’ve already gotten. To my real name being used instead of my profile name. This new version is garbage. Maybe you get more players and continue to grow but I wonder exactly how many people you will lose by trying to get cute and adding a bunch of nonsense and extras that really only add to a new clunkier version. This is the most horrible upgrade to a game I’ve ever seen no matter what platform.
Oh boi a bad game mr. Krabs
What is this horrible game I can’t even describe. It’s hideous even looking at it. The gameplay is god awful. Fun as you sit through a tutorial that has too many colors on it. My eyes... plus there is too much stuff going through my eyes that look hideous in this game. I am sorry, but you tried way too hard with all those unnecessary details. And what is with the Facebook system even, I connected to Facebook to MY Surprise, I am not playing with my Facebook friends. Only people I don’t even know and could take a million years to even play with me. Plus you expect me to have fun playing this game when you clearly give me higher level people. Why not give players that are exactly my level and not any higher then I am? Disliked this game and this game will forever have one star until what I say is changed. Unnecessary details, I’m not actually playing with my friends, and god awful menus that seem too crouched in one spot, and players I’m playing with are not my level BUT higher then I am. Fix all this stuff and you got yourself a good game, as for now I’ll leave this one star and uninstall this hideous game to your eyes. I am sorry if I say UNO is better then you in every way possible as a card game of course.
Nicer looking but old version was better
This new version is nicer looking, very bright and colorful and well organized but everything is 10x harder to beat. I used to be able to meet the weekly goals if i really tried and could win matches against the tower bosses now I cannot win anything or even get half way through the weekly challenge and i play everyday. The scratch tickets you barely ever get extra rolls unlike before, yeah you get experience points now but id rather have the rolls. Your diamonds from before you just lost out on switching to the new version and you can’t pick your own dice when you buy them, now its a claw machine that gives a random set of dice. It would be cooler if the claw machine you could play and choose dice yourself. And unless im missing something you can no longer send friends extra rolls or ask for them in return. I do like the fact after a week of someone not playing you win automatically, if you were the last to roll, i hate people that don’t play back lol. If you would make things a little easier to win i would probably improve my rating.
The new app version is less fun
I loved playing Yahtzee in the older app. Playing with friends- doing the dice master themed challenges, collecting cool dice. This was a 5star app. But since the new app- the “New Yahtzee” replacement, my enjoyment had decreased a lot. You can no longer tell what the dice master level is so there is no way to use your bonus rolls strategically. So you can’t see if You need 1 more point or 100. Also they have gotten exponentially harder to beat. Even at the first level you need at least 2 Yahtzees. I haven’t gotten beyond 3 dice masters in any challenge in the new app.
It is now VERY hard to collect new dice (one of the more fun things) you used to be able to see the dice you could win- and decide if the challenge was worth pursuing. Even if you couldn’t win that way you could “buy” dice in game. Now you have to fight 3-6 impossible challenges to get 1 coin and when you get 3 coins, you can randomly get a custom dice. And forget custom frames- I have given up ever getting another again.
The scratchers are lame too- they only give you Xp or a few bonus dice. I could care less about XP!!! It gets me nothing. Give me a slightly easier path to dice please!!!
Fed Up w/new version
I’m annoyed with the new version, on the weekly goal you only get scratcher cards, on the old version you would get XP points and other things for each different goal points. For new frames, they are asking for dice to enter a tournament. And now, the most recent games are in the front of the line while the games that have been waiting days to play in on the back of the queue. It seems as though they’ve made it impossible to win against the ‘Bosses’ in the showdown, which is incredibly tedious to play over & over, along with that they end the game before you can actually see the final score so who knows if you actually lose or win bc they don’t let you really see the final play; I swear I’ve scored higher but when it comes down to the end I can’t really verify that bc they took the game awaY already. Fed up with this version, the olde version was much better. Basically the only thing that’s better is the scorecard is on the whole screen now.
Also when accepting rewards or reaching goals; I’m not actually receiving some of the items like any of the scratchers except for the classic one. And I’ve also been cheated out of extra dice that I was supposed to be able to claim from rewards.
Good, but a few changes needed.
I’m a level 63 player so I’ve played this game a lot. I recently switched to this updated version which I think is an improvement on the previous app, but I think a few improvements would help: 1) when playing a computer opponent in the “showdown” matchups, I don’t care which dice they rolled, I only care where they scored so it is annoying and a waste of my time when I have to wait for their roll to show before I can play my roll. Their roll covers the top row of boxes so I can’t see the whole scorecard while I’m making my 2nd roll decision. 2) also, in the showdown section you used to be able to see what the average score of the opponent is before you begin the game. It seems like that went away. 3) seems like less opportunity to get free rolls in the new format. This is probably intentional, but I don’t care for it. 4) it also seems like you have to get a lot more points to meet your weekly goal to get the free dice set for the week. You have to play pretty much constantly to get to 32,000 points in a week.
Downhill since new release
I’ve been playing a couple of years now and the newest version of this game is horrible.
First let’s start with the bonus rolls. In the past you could watch videos and earn bonus rolls. Now when you hit watch video it is just an ad, no video, and you do not earn anything. After hitting watch video a couple of times, the bottom stops responding.
Second the Showdowns, there is no way to beat these. It is you versus the computer and the first 3 rolls from the computer are all Yahtzees and unless you spend money to keep rolling you CANNOT win. It is so hard that it is just not fun anymore. I continue to play because I have games going with friends and I’m trying to finish them before I delete this game.
Third, the older version allowed you to collect diamonds to buy new dice. This version you have a claw machine but to get coins, you have to beat Dice Masters or purchase them. Well if you can’t beat the Masters, you can’t earn new dice.
Overall, the game has gone downhill and I will be looking for a new game, once I’m done playing with friends. I used to play this to unwind and relax, now I just try to get things done as quickly as possible because I know I can’t win...
Fun against other players but all else is rigged
Lots of people complaining on here that the tower challenges and dice masters are way to hard to beat. And they are right. I see that it should be challenging but come on! They get 2-4-5 or more Yahtzees in a game how realistic is that. There is no way to beat that. They are completely rigged. And I’m all for ad support but half of the ads lock up the game and you have to force it to close and re open to play again. The biggest culprit is the Dropbox ad. The developers see all of this on here but do not respond or acknowledge their users are getting irritated with this. They respond to “technical” issues ignore the fundamental flaws of their game. I would buy extra rolls to play but will not do so until they fix their obvious rig job. The cards are stacked in their favor big time and if I wanted to play against a stacked deck I’d go to a casino. ... not to some company who porpusly chooses to ruin the fun in what could be a good game. Looks like I will skip their rigged challenges and just play against other human players on here. At least the other humans don’t have to cheat like they rigged their crap to do.!
I’ll start on a positive note. Seeing the whole board is great. Now for some issues. It is very tedious to have “view” games default on the home page. I’m there to play, not see who hasn’t taken their turn yet. Start on “play” then allow me to navigate to se the status of other games. When in challenge mode, the announcement banner at the top reminding me that I have 48 hours with the clock counting down is annoying and takes up to 5 seconds to disappear. I know there’s a timer, I chose to play a challenge. You can play through that but can’t see the 1’s or 3-of-a-kind during that time. They delay in showing the other person’s turn is another unnecessary delay. Show their dice and keep the green dot to indicate where they scored. I don’t need to sit and watch the dice float across the board. They also temporarily obscure the top slots. Also, the positive reinforcement of “wow” and other such phrases on anything less than a Yahtzee is another waste of time. This has become a game for kids and not serious Yahtzee players who want to get in, take their turns, and move on. I still play my old version about 1/2 the time.
Loved This Game But Not Anymore
By Renae Banks ~ Columbus
I’ve been playing this game for years and really enjoyed it. I liked the newer version, but some of the animation has become annoying and takes longer to move to the next game. When the new version became available, my weekly points from the previous version did not transfer over. Submitted a question about it and told sorry but that’s not something taken into consideration, so you’ve lost progress. They’ve made the weekly bonus so high it’s ridiculous. Unless you play daily multiple times and multiple games a day you won’t meet the weekly goal. You can no longer see the points to beat a dice master and some of the higher levels have gotten impossibly high to beat even when you buys bonus rolls. Bonus rolls used to offer some kind of discount (ie, number of bonus rolls, pricing, custom dice etc) no longer being offered within game. While it is good game expiration has been shortened, 2 days are you kidding me. I enjoyed the update for a while and tried to get over the the issues I’ve noted above, but will not be playing anymore.
II already have the new Yahtzee I think they should figure a way to combine them together some how There are things I like in the old game that the new doesn’t like being able to buy dice with diamonds and the new I don’t like the claw I feel you should be able to pick what you want cuz you spend the time playing trying to get points you need and diamonds which the new doesn’t have that option on the new I really like playing the rivalry games the old Yahtzee has has the same dice since I started playing but the new has some cooler ones but you can’t buy them. I’m hoping they will let the customers pick the dice they want for the double dice they have. They should have a suggestion box to see how every one feels and let the team decide. I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THE TEAM SUPPORT THEY ARE A GREAT TEAM IN MY OPINION. Thank you so much for letting me vent. I have a lot of ideas. Thanks again and have a great new year😀
Feeling meh. Can we have a happy medium please?
I want to start by saying that even if some of the changes were a bit unnecessary and a little juvenile, I don’t mind the new Yahtzee and still enjoy it. I really like being able to see the full board on the screen and the scratchers are great. However, I think the way the games are organized is really irritating. I have to keep backing out after each turn to play the games that have been waiting the longest and the requested games and high roller challenges aren’t in order with the rest. It is difficult to keep up and it feels more time consuming to play now. It doesn’t make sense why they are organized this way. It is probably my biggest complaint. I do like all the challenges but don’t understand why they are so difficult to beat. I will keep playing. There is a lot of good, but I feel frustrated and keep hoping each update has changes that bring back some of the old game. There was a simplicity to the older game that I miss
So much visual noise
Just let us play the game. There is way too much effort in the random animations and yet the game itself is so glitchy. Spend less time on making 15 different confetti, wow and awesome animations and actually make the game work. I can’t wait until the day you actually get to play a game without waiting for it to catch up to itself. Or having to restart the app because after a tournament it freezes and won’t let you out of the screen. And having to wait for the “hey you won!” animation to gear up and finish is such a time waster. This has ALWAYS been an issue with this game and the new updates don’t help. I have never played a steady game where the dice roll is scored and the dice smoothly go up to the scorecard. It’s irritating to watch and makes you feel like you’re on dial up from 1998. And no. It’s not my phone. I have a new phone and this is the only game this happens in.
Game itself is fine. But it always seems like so much of an effort for it to run itself smoothly.
Don’t Bother, Waste of Time and Space
Yahtzee takes up 586MB of space on my phone—More than my photos (530MB of space) alone and more than Facebook (388MB of space), Instagram (175MB of space) combined, and more than double the next biggest game on my phone (Pokémon Go, 280MB of space).
I have played this game for months now and really enjoyed it until recently. After having an error in game where my bonus dice kept disappearing, I contacted customer support on February 3rd. Today is February 15th and the issue is still not resolved. Every time customer support contacts me they are either still researching the problem or cannot find any problem and will not reimburse the missing items. I’ve followed every trouble shooting tip they’re mentioned and it just keeps resulting in missing bonus dice that are never reimbursed. The four times I have been contacted, 3 times have gone through different customer service reps and none have been consistent in how to handle the problem other than to consistently dismiss my questions.
Very disappointed and will be deleting the game despite playing daily for months.
Fun But TOO FRUSTRATING!!!
Support people do respond though not always the same day. The game is fun. However, the developers clearly ignore the feedback they get. Because of that we should all just delete the game and find better things to do with our time.l rather than making them rich while being frustrated. The challenges and towers are impossible to win and require a lot of time spent playing so you can do it over multiple times - and still lose, by the way. The Mega Scratcher that says you can win up to 2000 dice rolls is a JOKE! I’ve won several that took hundreds of games before getting them and in each Mega Scratcher I won ONE DICE ROLL! Shouldn’t the lowest win be a couple hundred since I have heard people have won 100 dice rolls on the Super Scratcher? (It goes Regular, Super and Mega Scratcher). There should be an option to hide the opponents dice roll. Make it easier to win things and redo the Scratchers so they make more sense. Of course all of this will be ignored since the developers don’t care what we have to say. IF YOU ARE THINKING ABOUT DOWNLOADING THIS GAME - DON’T BOTHER!
I have been a fan of Yahtzee with Buddies for many years, and have made playing it part of my daily routine. I wasn’t thrilled with the “noisy” layout of the new version or some of the changes to the game (dice masters are much harder to beat now for one), but wanted to give it a chance, so I continued to play. In the past month however, the game has caused me to automatically forfeit two of my matches, which took away my “never quits, never forfeits” badge that I’ve had since beginning this game several years ago. For the record, I play this game throughout the day on my phone as I receive notifications, and I have never let more than a day lapse between plays or ended a match without finishing it, so losing this badge was upsetting to me. When I contacted support, they told me they couldn’t do anything about the outcome of a game and that my badge was permanently gone. To add insult to injury, another forfeit glitch happened again today. After several years of being a loyal fan, I just can’t throw my support behind this game anymore and will be deleting it off my phone.
No no no
Been playing the original app for years, and they had just made some changes that finally made it half way fair in terms of competing with the dice master towers. I was able to complete most of them (after several attempts). This new app is the opposite. Even with the same set high scores as the previous dice masters (335) they are almost impossible to beat now. The weekly challenge in the old app was a nice way to reward those who play through the week a little more than others, and the dice prizes were great. Now, it is impossible for me to even get close and i play multiple times a day against players and towers. Same goes for the old app; with nothing to do on the old app, it’s impossible to reach the weekly goal. As of today i have deleted this app and will play the old version. As stale as the old one has become it will only be a matter of time before i delete it as well. Sad. Just when they had made improvements to the app that actually started rewarding, they change and tale away. At least return features to the old app like dice duels and more towers.
Claw game, diamonds, weekly challenge progress
At first I couldn't tell what was going on. There is A LOT going on if you're used to the old version. But after playing around, I started finding where everything was and now it seems okay. There are a couple things I need to comment on:
1) the dice claw game is a great idea, but like other users I, too, received two sets of dice I already had. That's a bummer that should be fixed so that new dice sets are always won.
2) the diamonds don't seem to transfer to the new Yahtzee. Which is weird because I could've sworn I got a small amount of diamonds awarded to me at some point when everything was happening. I have something like 16,000 diamonds in the old version. If they won't transfer, it would be nice if the store was updated with new dice so I could cash them out before switching over to the new version entirely.
3) the weekly challenge thing actually seems okay for me. When I killed the old version app entirely and opened it back up, my progress is still there. And my progress on the old version increases even if I play challenges on the new version. It just seems a little wonky but for me it's working.
For now I plan to go back and forth between the two of them but I'm sure the old one won't be around for much longer. I'll agree there is a lot happening in the new one but it's not unusable for me. I'll give it 3/5 for now.